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Richard Serpell
Richard is a highly skilled IT Project Advocate and Expert-Network Advisor with a rich background in project management, focusing on ERP and cloud digital transformations. His experience spans Agile and Waterfall methodologies, leading significant projects across various sectors. Richard's deep commitment to customer-centric solutions, combined with his technical and strategic expertise, makes him an invaluable asset to small business owners. As a mentor, he offers a wealth of knowledge and a supportive approach to navigating technology challenges, empowering businesses to grow and thrive in a digital landscape.
Skills:
- Project Management-
- Risk Management-
- Online-
Industries:
- Information media and telecommunications-
- Professional, scientific and technical services-
- Manufacturing-
Spoken Languages:
- English-
State: Victoria
Primary Locations:
- Melbourne CBD-
- Melbourne East-
- Melbourne North-
- Melbourne South East-
Locations by request:
- Murrindindi-
- (I visit Marysville every month and can meet clients in that general area with a week's notice.)
Mentoring available by:
- In Person, Face to Face in (Victoria) or by Phone and online
Current Occupation:
Richard is the Principal at Smart Start Consulting. The business specialises in IT Project Management consulting. I am the founder of the business and the primary provider of the services and I work with owners and leaders of small and medium enterprises to get their IT project started in the right direction and on the path to success. So often it is in the crucial early stages of a technology project that things can go wrong and create a world of pain for all involved. I advise companies on how avoid the pitfalls that many encounter like progress stagnation, solution inadequacy and contractual disputation.
Detailed CV:
Richard is an IT Project Advocate and Expert-Network Advisor with a proven track record in project management, particularly in the domains of ERP and cloud digital transformation. With extensive experience in both Agile and Waterfall methodologies, Richard has successfully led projects ranging from SAP cloud migrations to the deployment of Mastercard's ecommerce payment platform. His career includes significant roles at, Middy's Electrical, Toyota Motor Corporation Australia, and major consulting firms such as PricewaterhouseCoopers and Deloitte Consulting as well as running his own consulting practice.
Richard's expertise is not just technical; it's deeply rooted in customer-centric approaches. His work with business owners to navigate IT project challenges and his ability to drive projects to success while managing scope, budget, risks, and stakeholder communications stand out as key attributes. Richard's postgraduate qualifications in Project Management and Agile (SAFe) further underscore his commitment to excellence in project delivery.
His career has been marked by a commitment to delivering value through technology, whether it’s enhancing ecommerce platforms, facilitating cloud migrations, or implementing ERP solutions across national operations. Richard’s blend of technical acumen, strategic vision, and customer-focused consulting experience makes him an invaluable mentor for small business owners seeking to leverage technology for growth and resilience. His approachable nature, combined with his wealth of experience, positions him as a mentor capable of empowering small business owners to navigate the complexities of technological advancement and business expansion.
Qualifications:
- Bachelor of Mechanical Engineering
- Diploma of Project Management
- Certificate in Scaled Agile
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